Are You Ready?

About ERS Wireless 

At ERS Wireless, we pride ourselves on delivering the finest wireless voice, data, and video products in the industry, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Serving a diverse clientele, including police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, we provide reliable wireless technologies that facilitate clear communication, whether in everyday situations or emergencies. With us, our customers can trust that crucial information will reach the right person at the right time. 

With a team of over 150 dedicated professionals across Indiana, Kentucky, and Illinois, we offer competitive wages based on experience, paid holidays, paid time off, 401K options, and comprehensive medical/dental insurance. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization. If you seek a rewarding career with ample opportunities for personal growth, we invite you to join our exceptional team. 

Job Description: 

We are looking for an Installation Technician for Wireless Voice, Data and Video Systems to join our rapidly growing team. In this position, you will be responsible for customer installations and maintenance of backbone hardware, field hardware, cable pulling, grounding of equipment, antenna and line work, as well as vehicle equipment installations. 

Job Responsibilities 

• Installation of the latest Wireless Voice, Data and Video products such as the latest Motorola Digital radio technology for both mobile and fixed applications and Avigilon Video and Access Control for Government, Large Enterprise, Healthcare, Education and Commercial customers 

• Provide installation of and Tier 1 service support for our customers’ equipment by replacing defective components through standard troubleshooting procedures. 

• Use the following test equipment to configure, stage, and diagnose electronic problems within various communications systems: Computer, Communication System Analyzer, O-scope, Tone Generator, Watt Meter, Cable Testers, Antenna Sweep Gear, Multi-meter, Tone and Probe Kit, and Test Set as required to completed tasks. Training will be available for higher tier testing equipment. 

• Work with customers to determine deadlines, urgency, timeline, and schedule for completing installation work. 

• Practice safe, basic housekeeping techniques in all work areas per OSHA guidelines 

• Perform training, as requested by ERS Wireless, to build knowledge in the wireless voice, data and video products in which we sell and service 

Candidate Qualifications 

• 2+ Years’ experience in installation of communication systems, audio visual systems, networking, or other similar industry experience. 

• Ability to interpret schematics, blueprints, and diagrams. 

• Experience installing vehicular communication systems such as two-way radios, camera systems, mobile data systems, modems, lights and sirens, GPS systems, and consoles in various types of vehicles. 

• Possess an understanding of RF Systems and Networking design and trouble shooting. 

• Have a mechanical aptitude and ability to use various types of hand and power tools. 

• Ability to complete reports and documentation associated with job tasks. 

• Ability to be detailed and accurate in the installation work to be performed but be efficient and perform work within timeframes provided. 

• Ability to lift 50 lbs. on your own without assistance. 

• Must have a valid driver’s license. 

• Ability to pass a drug screen and background check 

Benefits 

• Competitive wage 

• Health, Dental, Vision Insurance – HSA available 

• Paid time off 

• 401(k) with match 

• STD and LTD 

• We will cover fees associated with most professional certifications 

• Company-provided tools and uniforms 

• Use of a company vehicle while servicing customers 

EEO Statement 

ERS Wireless is committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. We promote diversity and inclusion in all aspects of our workplace and strive to create a respectful environment that empowers every team member.  

About ERS Wireless 

At ERS Wireless, we pride ourselves on delivering the finest wireless voice, data, and video products in the industry, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Serving a diverse clientele, including police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, we provide reliable wireless technologies that facilitate clear communication, whether in everyday situations or emergencies. With us, our customers can trust that crucial information will reach the right person at the right time. 

With a team of over 170 dedicated professionals across Indiana, Kentucky, and Illinois, we offer competitive wages based on experience, paid holidays, paid time off, 401K options, and comprehensive medical/dental insurance. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization. If you seek a rewarding career with ample opportunities for personal growth, we invite you to join our exceptional team. 

Position Overview: 

ERS Wireless is seeking a dedicated Shipping and Receiving Clerk for our Indianapolis location. Join our Order Fulfillment Team and manage both clerical and warehouse duties related to shipping goods and receiving incoming shipments. The successful candidate will ensure all orders are accurately processed and delivered with a high level of customer service. 

Key Responsibilities: 

• Process shipments using UPS, FedEx, and freight carriers. 

• Enter data into our internal CRM software. 

• Deliver in-house packages and keep the warehouse clean. 

• Process, update, and organize inventory shelves. 

• Operate forklifts and other warehouse equipment. 

• Pick, pull, pack, and prepare orders according to prescribed company procedures. 

• Assist in pulling inventory for large projects and periodic inventory counting. 

• Load and unload trucks using pallet trucks, hand carts, and by hand as required. 

• Maintain OSHA forklift certification. 

• Provide superior customer service and resolve customer problems or complaints. 

• Assist with minor building maintenance as assigned. 

• Complete any other assigned tasks as required. 

Qualifications: 

• High school diploma or equivalent. 

• Minimum of two (2) years of warehouse inventory, record filing, and data entry experience. 

• Intermediate to advanced skills in Microsoft Office (Word & Excel). 

• Ability to communicate effectively with all levels of employees and external contacts. 

• Strong interpersonal skills and good judgment. 

• Ability to work independently and as part of a team. 

• Logistics background is a plus. 

• Valid Driver’s License. 

• Ability to lift and move 50-pound boxes regularly. 

• Ability to pass a pre-employment drug screening and background check. 

Work Schedule: 

• Monday to Friday, 8 a.m. to 5 p.m. 

• Additional work periods may be assigned as required. 

EEO Statement 

ERS Wireless is committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. We promote diversity and inclusion in all aspects of our workplace and strive to create a respectful environment that empowers every team member. 

Company Overview 

At ERS Wireless, we represent the best wireless voice, data, and video products in the industry and help customers improve efficiency while increasing safety with the systems we design. Our customers are police officers, firefighters, healthcare staff, teachers, and skilled tradesmen- to name a few, and every day they rely on the wireless technologies we provide to ensure they can communicate clearly. Whether it is an everyday situation or an emergency, we help customers have the peace of mind that the right information gets to the right person at the right time. 

We employ over 150 talented individuals throughout Indiana, Kentucky, and Illinois. Our employees enjoy competitive wages based on experience, paid holidays, paid time off, 401K options, and medical/dental insurance. Most importantly, where ERS Wireless is a third-generation, family-owned company we value the importance of family, while also offering the stability of a large company. If you are interested in a career that is rewarding and offers opportunities for personal growth, you should join our team! 

Job Description 

We are seeking a dedicated and skilled Access Control and Video Security Installation Technician to join our team. As a key member of our security solutions department, you will be responsible for the installation, setup, and configuration of access control systems and video security cameras. The ideal candidate will possess hands-on technical expertise, strong attention to detail, and a commitment to delivering high-quality security solutions. 

Key Responsibilities: 

Installation and Setup 

• Install and configure access control systems and video security cameras at client sites. 

• Ensure that installations comply with industry standards and client specifications. 

System Integration 

• Integrate access control and video security systems with existing infrastructure, including networking components. 

• Collaborate with other team members to ensure seamless system integration. 

Cable Routing and Management 

• Perform cable routing and management for access control and video surveillance systems. 

• Ensure neat and organized cable installations while minimizing potential points of failure. 

Testing and Quality Assurance 

• Conduct thorough testing of installed systems to ensure proper functionality. 

• Identify and resolve any issues or discrepancies in the installation. 

Client Training 

• Provide training to clients on the operation and basic maintenance of access control and video security systems. 

• Address client questions and concerns during and after the installation process. 

Documentation 

• Maintain accurate records of all installation activities, including configurations, wiring diagrams, and system settings. 

• Generate comprehensive installation reports for internal and client use. 

Qualifications 

• Proven experience as an Access Control and Video Security Installation Technician or a similar role. 

• Proficient knowledge of access control systems, video security cameras, and associated hardware. 

• Familiarity with low voltage wiring and cable management best practices. 

• Ability to interpret technical drawings and schematics. 

• Strong problem-solving skills and attention to detail. 

• Excellent communication skills and the ability to work collaboratively in a team environment. 

Basic Requirements 

• 2+ years of experience in Video and Access Control field or equivalent trade

• Must be able to obtain background clearance 

• Must pass pre-employment drug screening 

• Must reside within a commuting distance from job location 

• Legal authorization to work in the U.S. 

Benefits Include: 

• Health, Dental, Vision Benefits 

• 401(k) with Company Match 

• Paid Holidays and Paid Time Off 

• STD and LTD 

• and more! 

EEO Statement 

ERS Wireless is proud to be an Equal Opportunity Employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider all applications for employment and do not discriminate on any basis protected by federal, state, or local law. All employment is decided based on qualifications, merit and business need. 

About ERS Wireless

At ERS Wireless, we pride ourselves on delivering the finest wireless voice, data, and video products in the industry, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Serving a diverse clientele, including police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, we provide reliable wireless technologies that facilitate clear communication, whether in everyday situations or emergencies. With us, our customers can trust that crucial information will reach the right person at the right time.

With a team of over 170 dedicated professionals across Indiana, Kentucky, and Illinois, we offer competitive wages based on experience, paid holidays, paid time off, 401K options, and comprehensive medical/dental insurance. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization. If you seek a rewarding career with ample opportunities for personal growth, we invite you to join our exceptional team.

Position Overview:

ERS Wireless is seeking a Two-Way Radio Programmer to configure, maintain, and troubleshoot our two-way radio systems. This role is critical in ensuring reliable communication for our clients, including public safety and emergency services. This position is located at our Indianapolis, Indiana location.

Key Responsibilities:

· Programming: Configure two-way radios using specialized software, ensuring optimal performance and customization for client needs.

· System Maintenance: Diagnose and resolve technical issues; maintain radio infrastructure, including base stations and repeaters.

· Compliance: Conduct FCC checks and ensure all equipment meets regulatory standards.

· Documentation: Keep accurate records of programming, updates, and maintenance.

· Client Support: Provide expert assistance and training to clients, addressing any programming-related issues.

Qualifications:

· Proficiency in radio programming software and understanding of RF principles.

· Relevant certifications (e.g., CET, CTRT) are a plus.

· Strong problem-solving skills and attention to detail.

· Effective communication skills and the ability to work collaboratively.

· Minimum of 3-5 years of experience in a similar role.

· High School diploma or equivalent.

· Valid Driver’s License

· Ability to pass a pre-employment drug screen and background check.

Work Schedule:

· Monday to Friday, 8 a.m. to 5 p.m., with occasional extended hours.

Benefits:

· Competitive wages

· Health, dental, vision – HSA available

· Paid Time Off

· 401(k) with company match

· STD and LTD

· Company provided tools and uniforms

EEO Statement

ERS Wireless is committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. We promote diversity and inclusion in all aspects of our workplace and strive to create a respectful environment that empowers every team member.

Job Description

We are seeking a Project Manager to oversee the successful planning, execution, and completion of wireless communication and video security/access control (VSA) projects. In this role, you will manage project timelines, resources, and client relationships to ensure that all projects are completed on time, within scope, and meet customer expectations. You will work closely with teams across departments and third-party contractors to maintain a seamless project process and deliver exceptional results for our clients. 

Key Responsibilities

– Project Planning & Execution: Develop project plans including scope, resources, schedules, and budgets.
– Client Management: Serve as the primary point of contact, ensuring clear communication and a high level of client satisfaction.
– Team Coordination: Oversee cross-functional teams to ensure project milestones are met.
– Budget Management: Manage project budgets, ensuring cost-effective solutions without compromising quality.
– Risk Management: Identify and mitigate potential risks to ensure smooth project delivery.
– Project Tracking: Monitor project progress and provide regular updates to stakeholders.
– Problem Solving: Resolve any project-related issues efficiently and effectively.
– Quality Control: Ensure that all projects meet ERS Wireless standards and client specifications.

Candidate Qualifications

– Project Management Experience: 2-3 years of experience managing projects, preferably in technology or communications.
– Industry Experience: Familiarity with wireless communication or security systems is a plus but not required.
– Education: Bachelor’s Degree in Business, Project Management, or related field, or equivalent experience.
– Skills: Proven ability to manage projects from start to finish, strong leadership, communication, and problem-solving skills.
– Travel: Flexibility to travel as needed for project-related tasks.
– License: Must have a valid driver’s license.
– Background Check: Candidates must pass a drug screening and background check.

Benefits

– Competitive Salary based on experience and qualifications.
– Comprehensive Benefits Package including medical/dental insurance, 401K options, paid holidays, and paid time off.
– Career Development: Opportunities for promotion and professional growth within a fast-growing industry.
– Innovative Projects: Work on wireless communication and security systems that support critical industries.
– Work-Life Balance: Standard work hours are Monday to Friday, 8 a.m. to 5 p.m., with occasional extended hours as needed.

About ERS Wireless 

At ERS Wireless, we represent the best wireless voice, data, and video products in the industry and help customers improve efficiency while increasing safety with the systems we design. Our customers are police officers, firefighters, healthcare staff, teachers, and skilled tradesmen- to name a few, and every day they rely on the wireless technologies we provide to ensure they can communicate clearly. Whether it is an everyday situation or an emergency, we help customers have the peace of mind that the right information gets to the right person at the right time. 

We employ over 150 talented individuals throughout Indiana, Kentucky, and Illinois. Our employees enjoy competitive wages based on experience, paid holidays, paid time off, 401K options, and medical/dental insurance. Most importantly, where ERS Wireless is a third-generation, family-owned company we value the importance of family, while also offering the stability of a large company. If you are interested in a career that is rewarding and offers opportunities for personal growth, you should join our team! 

ERS Wireless is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Description

We are seeking a professional and reliable Dispatch Coordinator to join our Indianapolis team. This role is essential in managing the daily coordination of service calls, scheduling technicians, and supporting our clients by delivering reliable, efficient service. The ideal candidate is a proactive multitasker who thrives in a fast-paced environment, is highly detail-oriented, and brings a strong commitment to accuracy and customer care. 

Key Responsibilities 

• Scheduling and Dispatching 
  • Coordinate and prioritize technician schedules based on skill set, job site location, and service priority. 

• • Manage service requests from various industries, including 911 centers, security systems, and two-way radio services. 

• • Ensure timely scheduling and follow-up with technicians, maintaining a smooth workflow and minimizing response times. 

• Service Ticket Management 

• • Create and track service tickets, entering accurate information for billing and follow-up. 

• • Monitor open tickets, order necessary parts, and keep the Service Manager updated on status. 

• • Verify ticket completion, prepare them for billing, and ensure all data aligns with ERS standards. 

• Customer Call Handling 

• • Answer incoming calls to the Service Department, assess caller needs, and respond or direct appropriately. 

• • Handle inquiries with a customer-focused approach, ensuring callers receive accurate information and timely assistance. 

• Equipment and Repair Coordination 

• • Oversee repair tickets by coordinating with vendors, technicians, and other departments to ensure a smooth repair process. 

• • Track repair progress, update customers, and arrange for item return or technician scheduling upon completion. 

• Administrative Support 

• • Manage shared email inbox for service requests and ticket documentation. 

• • Perform light filing, document sorting, and weekly organization of open and closed orders. 

• • Compile monthly technician paperwork reports and attend internal meetings as needed. 

Skills and Competencies 

• Multitasking: Excellent ability to handle multiple priorities in a fast-paced environment. 

• Communication: Clear and concise verbal and written skills, especially over the phone. 

• Attention to Detail: Strong focus on accuracy in scheduling, data entry, and customer communication. 

• Problem Solving: Analytical skills for handling dispatching challenges and troubleshooting issues. 

• Technical Proficiency: Familiar with ERP systems and Microsoft Office for scheduling and data management. 

Qualifications 

• Experience: 1+ years in dispatch, scheduling, or a customer service role, ideally in a service-based environment. 

• Education: High School Diploma or GED required; Associate Degree in a related field is a plus. 

• Additional Requirements: Must pass a pre-employment drug screen and background check.